Delivery Information
Due to striking we are currently experiencing delivery delays, we apologise for any inconvenience caused and we appreciate your patience.
Orders placed Monday – Thursday are processed the next day*. Subject to stock availability, complete orders will be dispatched within 72hours of purchase.
Orders placed Friday – Sunday will be processed on the following Monday*. Subject to Bank Holidays, unexpected closures and stock availability, complete orders will be dispatched within 72hours.
Orders being dispatched to Northern Ireland and Ireland addresses will usually be dispatched using Fastway Couriers Ltd. Orders being dispatch to UK Mainland and EU Countries will be dispatched using Royal Mail. We do not accept any responsibility for delays incurred by delivery services owing to bad weather etc.
You will be notified when your order has been fulfilled and tracking numbers will be provided.
Should we experience any delays in dispatch due to stock availability, we will let you know via the email address you have provided.
Delays are to be expected over holiday periods.
Delivery Charges:
Orders over £75 – FREE P&P
Orders under £75:
Northern Ireland: £4.95
UK Mainland: £4.95
Ireland: £6.95
EU: Not Currently Available.
In Store Pick Up: FREE
Store Locations: Banbridge, Downpatrick, Dundalk, Enniskillen, Lurgan, Newry & Portadown
Age Restricted Items will incur an additional postage charge due to Age Verification required, these items include (but are not limited to) Knives and Cutlery Sets. If your order includes an age restricted item, a member of our team will be in touch prior to dispatch regarding this additional charge.
Please note, if the item you have purchased is not available in the store you have chosen, this will cause a delay as we will have to dispatch your order to your chosen store. To avoid disappointment or delays, please call us before placing your order to confirm availability in your local store.
Fastway Courier offers a 48hour Tracked Service. You can track your parcel using the tracking number provided on their website www.fastway.ie
Royal Mail quote 3-4 working days for delivery. You can track your parcel using the tracking number provided on their website www.royalmail.com/track-your-item#
Occasionally we may use other couriers, we will notify you of which and provided tracking numbers when we fulfil your order. If you have any queries, please do not hesitate to contact us orders@shophoustons.com or (028) 4066 2447.
*All orders are subject to stock availability - where items are found to be unavailable, your order will cancelled and refunded. We apologize for any inconvenience this may cause. To avoid disappointment, please feel free to contact us prior to placing your order - orders@shophoustons.com
